Privacy Policy

Tees Lawn Service LLC ("we," "our," or "us") operates LawnPro Manager at https://app.teeslawnservices.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you create an account or are added as a client
• Business address and contact information
• Payment information processed securely through Stripe and Square (we do not store card numbers)
• Service requests, estimates, invoices, and job details
• Communications between you and Tees Lawn Service LLC

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lawn care management services
• Process payments and send invoices and estimates
• Send service-related text messages (SMS) including appointment reminders, estimates, and invoices to phone numbers you provide
• Communicate with you about your account and services
• Schedule and manage lawn care jobs and routes
• Comply with legal obligations

3. SMS Communications

By providing your phone number to Tees Lawn Service LLC, you consent to receive service-related text messages (SMS) from us, including:

• Appointment reminders and scheduling updates
• Estimates and service proposals
• Invoice notifications and payment confirmations
• Service completion notifications

To opt out: Reply STOP to any text message to unsubscribe. Reply HELP for assistance. Message and data rates may apply. Message frequency varies based on your service schedule.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (Stripe, Square) to process payments securely
• SMS providers (Twilio) to deliver text messages you have consented to receive
• Service providers who assist in operating our platform
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your personal information. Payment data is processed through PCI-compliant payment processors. We use encrypted connections (HTTPS) for all data transmission. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at [email protected].

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by clicking unsubscribe

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: